Client terms
Belgrade Home Management provides household management, organization, and coordination services designed to restore and maintain order within the home.
By proceeding with services, you agree to the following:
Services
Services may include in-home support (Reset and Stewardship) and virtual support (Coordination), depending on the plan selected.
All services are delivered based on the structure discussed during your consultation and confirmed at the time of booking.
Billing & Payments
All services are billed in advance.
Reset services are one-time payments and are due at the time of booking.
Stewardship and Coordination services are billed on a recurring monthly basis.
Recurring services renew automatically each month unless canceled in accordance with the terms below.
Auto-Renewal
Recurring services are billed on a monthly basis and will automatically renew each billing cycle.
By enrolling in a recurring service, you authorize Belgrade Home Management to charge the payment method on file each month until services are canceled.
Cancellations & Changes
We understand that schedules and needs may evolve.
A minimum of 7 days’ notice is required to cancel or reschedule an in-home visit
Recurring services require 14 days’ notice prior to the next billing cycle for cancellation or pause
Cancellations made after this window may result in the upcoming billing cycle being charged as scheduled.
Scheduling
Service days and times are reserved specifically for you.
We will always do our best to accommodate reasonable adjustments when possible.
Plan Structure & Usage
Each plan includes a defined level of support.
Visits, errands, and task requests are structured within each plan
Unused visits or task capacity do not roll over to the following month
Additional requests may be scheduled separately and billed accordingly, depending on scope and availability
Scope of Services
Belgrade Home Management focuses on organization, household management, and coordination.
Services do not include:
deep cleaning
heavy lifting or furniture moving
full packing or moving services
junk removal or estate sale management
These services can be coordinated with trusted external partners when needed.
Household Errands & Task Requests
A household errand is a task that requires leaving the home or coordinating outside services, such as:
donation drop-offs
package returns
picking up small household items
meeting service providers
A task request is a defined request that typically takes up to 30–45 minutes to complete.
More complex requests may count as multiple tasks.
Unused task capacity does not roll over to the following month.
Evolving Needs
Homes and routines naturally evolve over time.
Belgrade Home Management may adjust how time is used during visits or how support is structured in order to best support the home and maintain consistency.
Respect & Environment
We aim to create a calm, respectful, and supportive environment in every home.
Clients are expected to provide a safe and appropriate working environment for all in-home services.
Communication
Clear and timely communication helps ensure the best experience.
We are always available to adjust, refine, or revisit your service structure as your needs evolve.